Explaining the Relationship between Empowerment and Work Life Quality: A Case Study on the Staff of Social Security Hospital of Zahedan city

Document Type : Articles

Authors

Abstract

Introduction: The quality of work life has an important role in increasing labor productivity and consequently the efficiency and effectiveness of large organizations. This study was conducted to investigate the relationship between empowerment (as the independent variables) and the quality of work life of employees (as the dependent variable).Method:This study was conducted in a descriptive correlated manner; the population consisted of the Zahedan city hospital’s nursing staff (n=132) selected using accessible sampling methods. They filled out the empowerment and quality of work life questionnaire. The reliability of the questionnaires was confirmed through Cronbach’s alpha; furthermore, the questionnaires were prepared with a high content validity and construct validity. The obtained data were analyzed using SPSS statistical software and Pearson’s correlation and multiple regression test.Results: The results showed that empowerment and its factors (sense of independence, sense of effectiveness, feeling of being meaningful and trusted among colleagues) at 99% confidence level and feeling of competence at 95% confidence level had a significant positive correlation with the quality of their working life. Second, empowerment factors predicted 29% of the variance in employees’ quality of work life.Conclusion: Considering the obtained results, it is recommended that to empower their employees more than ever, the managers try more to promote them, have more skillful staff, and help employees experience working life quality .Keywords: Empowerment, Psychological empowerment, Quality of work life

  1. Ramin Mehr H, Hadizadeh HA, Ahmadi I. [Study the relationship between organizational justice perception and organizational citizenship behavior]. Transformation Management Journal. 2009;2:65_89.
  2. Mahdizade Ashrafi A, aylka HA. [The relationship between quality of work life (QWL) and branch staff performance based on Walton’s for Firoozkoh Azad University]. Scientific Journal of Management. 2010;7(2).
  3. Mahdad A, Mahdavi Rad N, Golparvar M. [The relationship between quality of work life (QWL) and its components whit organizational commitment and its components]. New findings in psychology. 2011;5(20):53 -41.
  4. Mirkamali SM, Thani FN. A study on the quality of work life (QWL) among faculty members of University of Tehran (UT) and Sharif University of Technology (SUT). Procedia-Social and Behavioral Sciences. 2011;29:179-87.
  5. Lewis D. Extrinsic and intrinsic determinants of quality of work life. International journal of health care quality assurance. 2007;14.
  6. Newstrom JW, Keith D. Organizational behavior: human behavior at work. 11th ed. London: Mc Grow-Hill; 2002.
  7. Khedive A. Introduction to organizational behavior in the third millennium organizations. 1st ed. Tabriz: Shayeste; 2008.
  8. Mortazavi S, Shalbaf Yazdi SV, Amini A. The role of the psychological capital on quality of work life and organization performance. interdisciplinary journal of contemporary research in business. 2012;4(2):206- 17.
  9. da Silva Timossi L, Pedroso B, de Francisco AC, Pilatti LA, editors. Evaluation of quality of work life: an adaptation from the Walton’s QWL model. XIV Intenational Conference on Industrial Engineering and Operations Management, http://pg utfpr edu br/dirppg/ppgep/ebook/2008/CONGRESSOS/Internacionais; 2008.
  10. Hatam N, Lotfi M, Kavosi Z, Tavakoli A. The relationship between quality of work life and human resource productivity in knowledge workers. Journal of Health Management and Informatics. 2014;1(3):59-65.
  11. Greasley K, Bryman A, Dainty A, Price A, Soetanto R, King N. Employee perceptions of empowerment. Employee relations. 2005;27(4):354-68.
  12. Chang L-C, Liu C-H. Employee empowerment, innovative behavior and job productivity of public health nurses: A cross-sectional questionnaire survey. International journal of nursing studies. 2008;45(10):1442-8.
  13. Ergeneli A, Arı GSl, Metin S. Psychological empowerment and its relationship to trust in immediate managers. Journal of Business Research. 2007;60(1):41-9.
  14. Nauman S, Khan AM, Ehsan N. Patterns of empowerment and leadership style in project environment. International Journal of Project Management. 2010;28(7):638-49.
  15. Allameh SM, Heydari M, Davoodi SMR. Studying the relationship between transformational leadership and psychological empowerment of teachers in Abade Township. Procedia-Social and Behavioral Sciences. 2012;31:224-30.
  16. Vacharakiat M. The relationships of empowerment, job satisfaction, and organizational commitment among Filipino and American registered nurses working in the USA. 2008.
  17. Bogler R, Somech A. Influence of teacher empowerment on teachers’ organizational commitment, professional commitment and organizational citizenship behavior in schools. Teaching and teacher education. 2004;20(3):277-89.
  18. Rasooli R. [the relationship between employee empowerment and job satisfaction, occupational stress and organizational commitment]. journal of management messages. 2005;15 and 16:194 -65.
  19. Zia-Ur-Rehan M, Abbas S. Empowered employees can be more committed one: a case study from Pakistan. Arabian Journal of Business and Management Review (Oman Chapter). 2012;1(11):60-70.
  20. Barton H, Barton LC. Trust and psychological empowerment in the Russian work context. Human Resource Management Review. 2011;21(3):201-8.
  21. Karam Basti A. [Review the concept, views and models of empowerment]. Misbah magazine.12(47):159 -31.
  22. Mughly A, Hassan Pour A, Hassan Pour M. [Review of the relationship between empowerment and organizational commitment in the 19 educational areas of Tehran]. Quarterly journal of public administration journal. 2009;1(2):119-32.
  23. Fock H, Chiang F, Au K, Hui K. The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship. International journal of hospitality management, emerald group publishing limited. 2011;30:319 -28.
  24. Spreitzer GM, Doneson D. Musings on the past and future of employee empowerment. Handbook of Organizational Development Thousand Oaks: Sage. 2005.
  25. Tohidi H, Jabbari MM. The aspects of empowerment of human resources. emerald group publishing limited; 2012.
  26. Abdullahi B, Heydari S. [Factors related to empower faculty members: a case study of Tarbyat Moalem university of Tehran]. Higher education journal. 2009;2(1):24 -1.
  27. Cyert R, JG. M. A behavioral theory of the firm. Prentice hall, upper saddle river. 2007;NJ:128-287.
  28. Danayyfrd H, Alvani S, Azar A. Research methodology in management: a comprehensive approach. 2nd ed. Tehran: Safar publishing; 2009.