The quality of hospital discharge from the perspective of stakeholders: a case study in Iran

Articles in Press

Document Type : Articles

Authors

1 Kerman University of Medical Sciences, Kerman, Iran Shiraz University of Medical Sciences, Shiraz, Iran

2 Shiraz University of Medical Sciences, Shiraz, Iran

3 Faculty of Management and Medical Information, Shiraz University of Medical Sciences, Shiraz, Iran

10.30476/jhmi.2025.103267.1227

Abstract

Abstract: Today, the importance of hospital processes and the improvement of the quality level of hospital services are felt more pronounced than ever due to the rapid growth of technology. The satisfaction of patients and improving the quality of care is one of the important indicators in hospital care. The purpose of the current research is to determine the quality training of hospital discharge from the perspective of the beneficiaries.
Methodology: This is an mixed method research study. The research community included patients and their companions and nurses. The sample size of the research was 277 patients, 286 patients' companions, and 114 nurses. Sampling of patients and their companions was done in the form of available sampling. Sampling nurses, the census method is used. In order to collect the required information a questionnaire called the Quality of Discharge Training Scale (QDTS).
Findings: The average score of the quality dimensions of the discharge showed that most patients (11.07±5.09) and patient companions (11.75±5.15) need to be taught the content received from nurses were at the time of discharge. If the content received from the providers was not optimal from the point of view of patients (17.92±5.35) and patients' companions (17.77±5.25) and it is higher than the average average.
Conclusion:The results indicate that patients and their companions require education regarding the information provided by nurses at the time of discharge. Managers should be aware of the unique characteristics of different departments, providing relevant guidance and assistance.
Keywords: Patient Discharge, Quality Discharge, Patient Education

Keywords

Main Subjects

Health Management & Information Science

Articles in Press, Accepted Manuscript
Available Online from 22 June 2025

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