Exploring the feasibility of applying a conceptual model of soft systems methodology in implementing a management information system in Universities of Medical Sciences incubators

Document Type: Original Article


1 Ph.D Student of Information Technology Management, Hamedan Branch, Islamic Azad University, Hamedan, Iran

2 Assistant Professor, Department of Management, Imam Hossein Comprehensive University, Tehran, Iran

3 Associate Professor, Department of Quality Control, Shiraz University of Medical Sciences, Shiraz, Iran

4 Assistant Professor, Department of Management, Hamedan Branch, Islamic Azad University, Hamedan, Iran


Introduction: A management information system (MIS) can have a great effect on the effectiveness and efficiency of management in different centers. Various conceptual models are used for designing, implementing, and evaluating this system.
Methods: The Soft Systems Methodology (SSM) is one of those models in which the underlying and effective factors of an MIS are identified, evaluated and clarified, making it possible to design, implement, apply and evaluate the system by using different techniques and the opinions of different experts and managers and reaching a consensus among different attitudes. In this model, the designer and all stakeholders participate in the system; identify the needs, expectations, possibilities, and problems; and offer step-by-step solutions to implement the MIS. 
Results: The purpose of this study was to investigate the possibility of using the conceptual model of soft systems method to design and implement information management system in incubators of medical universities. This is a practical descriptive study conducted during the period 2017-2019. This study showed a significant difference in all selected indices (P-Value <0.05). It seems that all the indicators have been improved and the implementation of a comprehensive management information system has had a positive effect on their improvement, but there is no significant difference in the index of increasing creative work efficiency (P-Value> 0.05). 
Conclusion: It was concluded that, among the conceptual models, the SSM can be used as an appropriate model for implementing an MIS, and the system developed in this project is efficient enough to be used in the management of the incubator.